What is CoSupport Agents?
CoSupport Agents is an AI-powered Zendesk tool that revolutionizes customer support. It provides real-time suggestions, automates routine queries, and delivers insights to enhance efficiency and reduce response times. The application ensures exceptional service by streamlining support processes for high-volume inquiries and complex customer issues.
How to use CoSupport Agents?
Integrate with your Zendesk account to enable real-time analysis of customer queries. CoSupport Agents provides automated suggestions that agents can review, select, and send to customers. This workflow saves time, reduces errors, and allows focus on complex issues while maintaining consistent support quality.
Core features of CoSupport Agents?
- AI-powered suggestion engine for contextually appropriate responses
- Automated ticketing system to prioritize and categorize queries
- Analytics and reporting to track team performance
- Routine query automation for common customer issues
- Intelligent insights to enhance decision-making

