What is Lumro?
Lumro is an AI-powered platform designed to transform sales and customer support operations through custom virtual agents. It enables businesses to engage customers more effectively, streamline communication, and boost satisfaction by automating routine tasks, reducing response times, and increasing conversion rates. The platform adapts to businesses of all sizes, providing a comprehensive solution for handling inquiries, managing leads, and delivering personalized service.
How to use Lumro?
Start by integrating Lumro with your existing systems through its seamless API. Configure your custom sales and support agents by defining their roles, knowledge base, and interaction parameters. Set up automated workflows for common customer inquiries and lead management. Monitor performance through the dashboard and adjust settings as needed. Lumro operates 24/7, providing continuous support while your team focuses on strategic initiatives.
Core features of Lumro?
- Intelligent Chatbots: AI-powered virtual agents that handle customer inquiries, provide product information, and guide users through the sales funnel
- Real-time Analytics: Comprehensive insights into customer interactions, behavior patterns, and conversion metrics
- CRM Integration: Seamless connection with popular CRM systems for unified customer data management
- Lead Scoring: Automated qualification and prioritization of sales leads based on interaction data
- Multi-channel Support: Consistent customer experience across web, mobile, and social media platforms

