What is PathPilot?
PathPilot is an AI-powered customer experience platform that analyzes session replays to provide actionable insights for businesses. It identifies pain points and opportunities for improvement in customer interactions, enabling support teams to deliver more personalized service.
How to use PathPilot?
Upload session recordings from your website or app. PathPilot's AI analyzes these interactions in real-time, highlighting customer behaviors and pain points. Review the generated insights and recommendations to optimize your support processes and enhance the customer journey.
Core features of PathPilot?
- Real-time session analysis for immediate insights
- Customizable reporting focused on specific customer journey aspects
- AI-powered recommendations for support improvement
- Seamless integration with existing CRM and support systems
- Intuitive dashboard for easy navigation and data interpretation

