What is Risotto?:
Risotto is an AI-powered IT support automation tool that streamlines Slack-based communication. It integrates with your existing Slack workspace to revolutionize IT support request management, enabling efficient handling of routine tasks while focusing on complex challenges.
How to use Risotto?:
Integrate Risotto into your Slack workspace. It automatically monitors conversations for IT-related inquiries. Users submit support requests directly through Slack, and Risotto's AI categorizes and prioritizes them for appropriate action.
Core features of Risotto?:
- Automated Ticketing - Creates and categorizes support tickets based on issue type and urgency
- Real-time Issue Resolution - AI resolves simple issues without human intervention
- Comprehensive Reporting - Provides detailed insights into IT support operations and trends

