What is Stonly?
Stonly is an AI-driven customer service platform that provides contextual guidance and comprehensive knowledge bases to help agents deliver exceptional support. It integrates seamlessly into existing workflows, enhancing efficiency and accuracy in customer interactions.
How to use Stonly?
Integrate Stonly into your customer service platform. When inquiries come in, Stonly analyzes them and offers tailored response suggestions. Agents can use these recommendations to provide informed service. The tool also provides real-time feedback for continuous improvement.
Core features of Stonly?
- Intelligent search for quick information retrieval
- Automated response suggestions based on context
- Real-time feedback for continuous learning
- Customizable knowledge base tailored to specific industries
