What is Whelp?
Whelp is an AI-powered omnichannel customer service automation tool designed for SMEs. It integrates with existing communication channels to deliver efficient, personalized support at scale, handling inquiries across email, chat, and social media while reducing response times.
How to use Whelp?
First, integrate Whelp with your existing customer communication platforms. Once set up, configure your AI response templates and ticketing rules. The system will automatically handle and prioritize incoming inquiries, with your team able to intervene when necessary through the intuitive dashboard.
Core features of Whelp?
- Omnichannel Integration: Seamlessly connects email, chat, and social media for consistent support
- Intelligent Ticketing: Automatically categorizes and prioritizes customer inquiries
- AI-Powered Responses: Provides accurate, consistent answers to common questions
- Real-time Analytics: Offers insights into customer interactions and service performance
- Customizable Workflows: Adapts to your specific business processes and customer needs

