What is Typewise?
Typewise is an AI-powered customer service platform designed to boost agent efficiency and customer satisfaction. It leverages AI to streamline customer interactions, providing real-time assistance and automation for faster, more accurate service.
How to use Typewise?
Integrate Typewise with your existing CRM. As agents handle customer queries, Typewise provides AI-generated reply suggestions within their interface. Agents accept, edit, or ignore these suggestions, and the AI learns from each interaction to improve its accuracy over time.
Core features of Typewise?
- Real-time Text Suggestions: Offers AI-generated replies as agents type.
- Automated Responses: Handles routine inquiries automatically.
- Conversation Summaries: Quickly generates summaries of long conversation threads.
- Seamless CRM Integration: Connects easily with platforms like Zendesk and Salesforce.

