What is Canny?
Canny is a comprehensive customer feedback management software designed to help businesses collect, analyze, and prioritize feature requests efficiently. It serves as a bridge between customer insights and product development, enabling teams to make data-driven decisions that align with user needs. The platform supports companies of all sizes, from startups to enterprises, by transforming raw feedback into actionable insights that drive product innovation and foster community engagement.
How to use Canny?
To use Canny, begin by integrating it with your existing project management tools or start collecting feedback directly through the platform. As feedback arrives, categorize and prioritize it based on popularity and relevance using Canny's intuitive interface. The dashboard provides real-time data visualization to identify trends quickly. Once decisions are made, communicate updates back to customers through the platform, maintaining transparency and building trust. Regularly review reports to track feedback impact on product development.
Core features of Canny?
- User-Friendly Interface: Navigate easily with an intuitive design that requires minimal training
- Advanced Data Visualization: Visualize feedback patterns and trends through interactive charts and graphs
- Comprehensive Reporting: Generate detailed reports to measure feedback impact and track progress
- Seamless Integrations: Connect with popular tools like Jira, Trello, and Asana for streamlined workflows
- Community Engagement Tools: Foster user participation through voting, commenting, and status updates

