What is Chatmyer?
Chatmyer is a versatile all-in-one live chat platform designed to enhance website engagement and customer support. This powerful tool seamlessly integrates into any website, providing real-time communication channels to engage visitors and offer instant assistance. With its intuitive interface and robust functionality, Chatmyer helps businesses improve customer satisfaction, streamline support processes, and boost online sales through effective communication.
How to use Chatmyer?
Using Chatmyer is straightforward. After creating an account, customize your chatbot with your brand's voice and integrate it into your website. The platform provides a user-friendly dashboard where you can manage incoming messages, create canned responses for common queries, and monitor customer interactions. You can also set up automated greetings and away messages to ensure continuous engagement even when your team is unavailable.
Core features of Chatmyer?
Chatmyer offers several powerful features that enhance customer support:
- Customizable Chatbots: Create branded chatbots that handle routine inquiries, freeing up your support team for complex issues
- Multi-channel Support: Engage with customers across web, mobile, and email channels for consistent communication
- Detailed Analytics: Track customer interactions with comprehensive reports to make data-driven decisions
- Real-time Monitoring: View active conversations and visitor information in real-time
- Automated Workflows: Set up automated responses and routing rules to improve response times

