What is Deskroom?
Deskroom is an AI-powered Knowledge Management System designed for CS/CX teams, providing instant, accurate answers to customer inquiries by analyzing knowledge bases in real-time, reducing response times and enhancing customer satisfaction.
How to use Deskroom?
Integrate Deskroom with existing support systems, then use the intuitive interface to search for information or receive AI-recommended answers. Simply type queries or select from suggested responses to resolve customer issues efficiently.
Core features of Deskroom?
- AI-powered search: Quickly locate relevant information from comprehensive knowledge bases
- Personalized answer recommendations: Receive tailored suggestions based on interaction history
- Seamless integration: Works smoothly with existing support tools and platforms
- Real-time analytics: Track performance metrics and identify improvement areas
- Customizable knowledge base: Easily update and organize information specific to your business

