What is Discovery AI?
Discovery AI is an advanced AI-powered tool designed to capture, analyze, and store customer insights from interviews. It's perfect for businesses seeking deeper customer understanding, streamlining the process of gathering and interpreting qualitative data. With its intuitive interface and robust analytics, Discovery AI enables users to uncover valuable insights that drive informed decision-making. It serves as a comprehensive solution for market researchers, product managers, and business analysts to transform customer interviews into actionable business intelligence.
How to use Discovery AI?
Using Discovery AI is straightforward. First, record your customer interviews through the platform or upload existing audio/video files. The AI automatically transcribes the content with high accuracy. Next, the system analyzes the transcribed data, identifying key themes, sentiment, and patterns. Users can then review the generated insights through an interactive dashboard. Finally, export comprehensive reports in various formats to share with your team or integrate into other business systems.
Core features of Discovery AI?
- Automated Transcription: Eliminate manual transcription with highly accurate AI-powered conversion of audio and video interviews into text.
- Sentiment Analysis: Understand customer emotions and opinions by analyzing the tone and sentiment expressed during interviews.
- Thematic Analysis: Automatically identify and categorize common themes, topics, and patterns across multiple interviews.
- Customizable Reporting: Generate tailored reports that highlight the most relevant insights for your specific business needs.
- Integration Capabilities: Seamlessly connect with CRM systems, project management tools, and other business platforms.

