What is Fluidworks?
Fluidworks is an innovative AI-powered live video agent designed to revolutionize personalized demos and onboarding experiences. This cutting-edge tool harnesses artificial intelligence to provide real-time, interactive video sessions that guide users through complex software or products. With Fluidworks, businesses can offer tailored, engaging demos to potential customers, ensuring a more effective sales process. It serves as an invaluable asset for sales teams, product managers, and customer success professionals by transforming how companies introduce their products and onboard new users.
How to use Fluidworks?
Using Fluidworks is straightforward and efficient. First, integrate the tool into your existing sales or customer onboarding workflow through a simple API connection. Next, configure automated scheduling preferences to match your business hours and customer time zones. When a session is initiated, Fluidworks creates a personalized video interface that adapts to the user's specific needs and knowledge level. During the session, the AI agent provides real-time guidance, answers questions, and delivers customized content based on user interactions. After each session, you receive detailed analytics and feedback reports to optimize future interactions.
Core features of Fluidworks?
- Automated Scheduling: Streamline the demo and onboarding process with intelligent scheduling that matches customer availability and preferences.
- Personalized Content Delivery: Tailor video demonstrations to each user's specific needs, industry, and technical proficiency level.
- Real-Time Feedback: Receive instant insights into user engagement, confusion points, and areas of interest during sessions.
- Interactive Product Tours: Guide users through complex software with step-by-step visual demonstrations that adapt to their pace.
- Comprehensive Analytics: Track session performance, user engagement metrics, and conversion rates to measure ROI and improve sales strategies.

