What is Kayako Agent Assistant Bot?
Kayako Agent Assistant Bot is an AI-powered extension revolutionizing ticket processing efficiency in Kayako customer support. It automates routine tasks using machine learning, reducing response times and freeing agents for complex issues.
How to use Kayako Agent Assistant Bot?
After installation, the bot automatically classifies incoming tickets, routes them appropriately, and provides real-time chat support. Agents interact directly within the ticketing system while the bot handles mundane tasks.
Core features of Kayako Agent Assistant Bot?
Automated ticket classification, real-time chat support, proactive customer engagement, response optimization, and comprehensive analytics for enhanced satisfaction and productivity.
