What is Knowmax?
Knowmax is an AI-driven knowledge management solution by KocharTech that helps organizations create, organize, and maintain centralized knowledge repositories to deliver exceptional customer service.
How to use Knowmax?
Upload knowledge documents, categorize content, and integrate with existing systems. Agents search the knowledge base in real-time during customer interactions for faster resolution and improved accuracy.
Core features of Knowmax?
- Intelligent search with AI-powered recommendations
- Real-time assistance for agents
- Analytics and reporting for knowledge insights
- Seamless integration with existing workflows
- Reduced training costs and improved first-contact resolution

