What is Otron?
Otron is an AI-powered email ticketing system designed for teams to streamline customer support. This pay-per-use tool automates email interactions, providing efficient management of customer inquiries across various industries from e-commerce to tech support.
How to use Otron?
First, integrate Otron with your existing email platform. The system automatically categorizes incoming emails into tickets based on predefined criteria. Your team can then prioritize and assign tickets to appropriate agents. The AI feature suggests or generates responses, reducing manual workload while ensuring timely customer communication.
Core features of Otron?
- AI-Driven Ticket Categorization: Automatically sorts emails into relevant categories for efficient routing.
- Prioritization and Assignment: Intelligently prioritizes tickets based on urgency and assigns them to suitable agents.
- Response Generation: AI suggests or generates responses to common inquiries, reducing response time.
- Pay-Per-Use Model: Cost-effective pricing where you only pay for the AI actions you use.

