What is Productlane?
Productlane is a customer support and feedback platform for B2B companies. It integrates deeply with Linear, transforming customer conversations and feedback directly into actionable product roadmap items, closing the loop between support and development.
How to use Productlane?
Connect Productlane to your Linear workspace. Capture customer feedback via a shared inbox or feedback forms. Sync important conversations and feedback directly to Linear as new issues or updates to existing ones, informing your product development process.
Core features of Productlane?
- Linear two-way sync
- Unified inbox for all feedback
- Automated feedback analysis
- Product insights reporting
- Public roadmaps for transparency

