What is Teloz?
Teloz is an AI-powered omnichannel cloud contact center solution designed to revolutionize customer interactions for businesses. This sophisticated platform seamlessly integrates across multiple communication channels including voice, chat, email, and social media. It provides an efficient and scalable infrastructure for managing customer inquiries, support requests, and sales conversations. Teloz empowers organizations to deliver exceptional service experiences while optimizing operational efficiency, making it ideal for retail, finance, and e-commerce industries where robust customer engagement is crucial.
How to use Teloz?
Begin by integrating Teloz with your existing business systems through its API or pre-built connectors. Configure the AI-driven automation to handle routine customer queries and route complex issues to human agents. Use the intuitive dashboard to monitor all customer interactions in real-time across channels. Leverage the analytics dashboard to gain insights into customer behavior and service performance. Customize workflows and automation rules to match your specific business processes and customer journey requirements.
Core features of Teloz?
Advanced AI-driven automation handles routine inquiries and provides instant responses
Real-time analytics dashboard offers comprehensive insights into customer interactions and service metrics
Customizable workflows allow businesses to tailor the platform to specific industry needs and processes
Automated call routing and distribution ensures efficient handling of high-volume customer contacts
Multi-channel integration supports voice, chat, email, and social media communications in one unified interface

