What is VocAI?
VocAI is a voice of the customer platform using ChatGPT's NLP to collect feedback from multiple sources and transform raw data into actionable insights.
How to use VocAI?
Connect your data sources (surveys, reviews, social media), collect feedback automatically, analyze insights through the dashboard, generate customizable reports, and prioritize improvements based on customer needs.
Core features of VocAI?
- Multi-source feedback collection from surveys, reviews, and social media
- Advanced sentiment analysis to understand customer emotions
- Trend identification to spot emerging patterns and themes
- Intuitive dashboard with digestible visualizations
- AI-powered conversation simulation for customer interaction training

