What is Proto AICX?
Proto AICX is an all-in-one platform enhancing customer experience (CX) through local, secure AI automation. It streamlines interactions, automates tasks, and delivers personalized service across channels, boosting satisfaction and reducing operational costs for businesses.
How to use Proto AICX?
Identify key areas for automation, then build custom workflows via the intuitive dashboard. Integrate with your existing communication channels. Monitor performance and gain insights from the real-time analytics dashboard to continuously optimize your CX strategy.
Core features of Proto AICX?
- AI-Powered Automation: Automates routine inquiries, freeing up agents for complex issues.
- Hyper-Personalization: Delivers tailored responses using customer behavior analysis.
- Omnichannel Support: Ensures a seamless experience across email, chat, and social media.
- Real-Time Analytics: Provides actionable insights into customer trends and performance.
- Local & Secure Deployment: Guarantees data privacy with on-premise or private cloud options.

