What is Toma?
Toma is a revolutionary AI automation platform designed specifically for automotive dealerships. This innovative tool streamlines customer interactions by automating calls and scheduling, enhancing efficiency and customer satisfaction. With Toma, dealerships can manage lead follow-ups, appointments, and customer inquiries effortlessly. By leveraging Toma, dealerships can save time, reduce manual labor, and focus on delivering exceptional customer experiences.
How to use Toma?
Using Toma is straightforward. First, integrate it with your existing CRM system to ensure a seamless flow of customer data. Once set up, Toma will automatically route incoming calls to the appropriate team member based on the caller's needs. You can also schedule appointments and follow-ups with customers directly through Toma, ensuring no lead is ever forgotten. The platform's intuitive interface makes it easy for anyone on your team to get started.
Core features of Toma?
Toma offers a range of core features that make it an indispensable tool for automotive dealerships: Intelligent Call Routing automatically directs calls to the most suitable team member based on caller criteria and availability. Real-Time Analytics provides insights into customer interactions and sales performance with detailed reporting. Seamless CRM Integration syncs customer data between Toma and your existing system for a unified view. Appointment Scheduling allows direct booking and follow-ups with customers. Advanced Voice Recognition ensures accurate call transcription and efficient data entry.

